
Do you ever feel like big companies sometimes feel like they just don’t care? It’s probably because they really don’t.
Before I spend another couple of grand on the Adobe CS4 Master Collection, I decided to order the 30-day trial version, just to put a 30-day space between me throwing thousands of dollars around. (I’m referring to my recent iMac purchase that I wrote about in the last post in case you didn’t’ read it).
Everything is working great but one thing that I find very annoying is that Dreamweaver CS4 has a problem with copying selections of code. If you go to select a part of the code in Code view it highlights the entire code and copies it instead. Nothing I do seems to help. Some sort of glitch. I thought it was just my computer or something but after Googling it I find that a lot of people are suffering the same issues. As far as I can tell this goes back all the way to March 2009. I just wonder why Adobe has not fixed it yet.
I called Adobe but they don’t want to speak with me about it because I do not have their full version of software. They sent me to fill out a support ticket on their website but on the website they only give you certain things you can submit a support ticket on, based on their record of my purchases in my account. Since I have not purchased the real version, Dreamweaver is not one of the choices available.
Soo, I am thinking, isn’t the trial version there for you to test the software and then purchase the real thing? So if the trial version does not work – why would someone buy the full version? As a company wouldn’t they want to take care of a potential customer that is one step away from making a purchase?
I am considering buying the CS3 version of the master collection… I know it works, I’ve been using it for a couple of years with no problems.
Man, it’s not like I’m buying a popsicle, this is a 2 thousand dollar purchase, it better work.
If anyone knows about this issue and found a fix, would you please let me know in the comments? Or if you have a similar situation, leave your experiences in the comments too.
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Till next time,
~ Valik