I found this article earlier today that discusses the top 10 complaints users have about corporate websites. Since have a website is incredibly important in this day and age, it’s probably a good idea to listen to what the end users have to say about certain aspects of a site’s usability. As a web designer, I think it’s unbelievably important to be able to listen to your client, address his/her needs and desires and at the same time make sure you create a site that is user friendly. This list is helpful in accomplishing the goal of making a user friendly web site.

While it specifically targets corporate websites, I think many of the issues brought to light apply across the spectrum of all websites. It’s a good read and just adds another tool to your web design toolkit!